1. Collection of personal data

As part of our booking process, SoleliTours collects certain personal information via our online booking form, such as the customer's first and last name, email address, and phone number. This data is necessary for sending the purchase confirmation and proof of booking for the tour, as well as for processing any refunds or in the event of a technical issue or cancellation.

2. Data retention period

Personal information is kept only for the time necessary to manage the booking and any refunds. It will be deleted within a maximum of one year after the date of the service.

3. Data sharing

No personal data collected on our site is shared with third parties, except where legally required.

4. Data Security

We implement technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure.

5. User Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of access: You can request to view information concerning you.
- Right of rectification: You can request the modification of your data if it is inaccurate or incomplete.
- Right to erasure: You can request the deletion of your data when its retention is no longer necessary.
Right to data portability: You can request to retrieve your data in a readable format.
Right to object: You can object to the use of your data for legitimate reasons.

6. Exercising your rights

For any request relating to your personal data, you can contact us by email at solelitours@gmail.com.